Kilo Learning

Privacy Policy

This Privacy Policy explains how Kilo Learning ("Kilo", "we", "us") collects, uses, and protects your information when you use our products and services. This is a general description only and does not constitute legal advice.

1. Information we collect

We collect information you provide directly to us, as well as some data generated when you use Kilo.

  • Account information: such as your name, email address, and password.
  • Learning activity: topics you study, messages you send to the tutor, notes, quiz results, and progress data.
  • Usage data: device type, approximate location (country/region), and technical logs that help us keep the service reliable and secure.

2. How we use your information

We use your information to:

  • Provide and maintain the Kilo learning experience.
  • Personalize content, recommendations, and practice sessions.
  • Improve the product, including troubleshooting, testing, and analytics.
  • Communicate with you about updates, security, and support.

3. Sharing and third parties

We do not sell your personal information. We may share limited data with trusted service providers who help us operate Kilo (for example, hosting, analytics, or payment processing), and only to the extent necessary for them to perform those services on our behalf.

4. Data retention

We keep your account data, learning history, and notes for as long as your account is active, or as needed to provide the service. You may contact us if you wish to request deletion of your account or certain data, subject to any legal obligations we may have to retain information.

5. Security

We use reasonable technical and organizational measures to protect your information. However, no online service can guarantee absolute security. Please use a strong, unique password and keep your account details confidential.

6. Children's privacy

Kilo is not specifically directed to children under the age where parental consent is required in your region. If you believe a child has provided us with personal information without appropriate consent, please contact us so we can take appropriate steps.

7. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date below. Your continued use of Kilo after changes take effect means you accept the revised policy.

Last updated: 2025

8. Contact

If you have questions about this Privacy Policy or how we handle your data, you can contact us at support@kilo.app.